About Wyze – As Told by SmartGuard Solutions

We are an independent online store selling genuine Wyze® products. We are not an authorized distributor or reseller of Wyze, nor are we affiliated with Wyze Labs, Inc. The story below is based on publicly available information from Wyze. We share it to help you understand the brand behind the products we love to sell.

Wyze Is Making Great Technology Accessible to Everyone

Unlike many trendy tech startups, Wyze did not start in a garage. It actually started at Amazon headquarters in Seattle, where the three founders used to work.

After months of research and development, they created their first product: the Wyze Cam. At that time, similar smart home cameras cost around $200. The founders came up with a radical idea: *What if we treated customers like friends? What would a best friend charge?* The Wyze Cam launched at **$19.99**.

What happened next was incredible. They had no budget for marketing or fancy offices, but users started sharing Wyze with friends and family – video reviews, write‑ups, social posts. That created a smart home movement that changed the IoT industry.

Since then, Wyze has grown: more employees, award‑winning products, top‑tier AI, and a spot on Time magazine’s list of the most influential companies of 2022.

They’ve survived tariffs, a pandemic, inflation, and more. Entrepreneurship is never easy, especially when competing with the world’s biggest companies. Wyze came this far by staying true to their founding principles.

“Be Friends With Users” is written on their office walls, handbooks, and in the minds of every employee. They commit to listening to feedback, building what users want, and pricing as low as possible. Every time you open a Wyze box, they want you to say what people said at the very beginning: “This is too good to be true.”

Wyze Co‑founders: Yun Zhang, Dave Crosby, Dongsheng Song

Wyze’s Core Values (as shared publicly)

Be Friends with Users
At its core, Wyze is rooted in relationships. They want people to be authentic, open, and transparent. When in doubt, they ask: “What would I do if these were my friends?”

“Too Good to be True”
That phrase came from a review of the first Wyze Cam v1. It became a manifesto: with every product and service, Wyze aims to break records, set new benchmarks, and create unique experiences – making the impossible possible.

Maximize Every Component
As a fresh startup, Wyze didn’t always have premium components. They had to be resourceful, maximizing components with innovative software. Even as they grow, they remain focused, frugal, and driven to build incredible value.

Move with Incredible Speed
Big companies slow down with bureaucracy. Wyze fights this by empowering employees, learning from real experience, and iterating quickly – always choosing the simplest path that does right by users.

Be an Entrepreneur
Everyone at Wyze is expected to think like an owner, take risks, drive to solutions, and stay hungry – just like their customers.

A Note from SmartGuard Solutions

We chose to sell Wyze products because we genuinely believe in their mission: great technology shouldn’t be locked behind high prices. Every camera, sensor, or smart device we stock has been tested and loved by real users – ourselves included.

We are an independent store. That means:

  • We do not speak for Wyze, nor do we have access to their internal systems or support channels.

  • All warranties, firmware updates, and account‑related issues are handled directly by Wyze (we can help point you in the right direction).

  • We do not sell your personal data for money – see our [Privacy Policy].

  • You can always reach us at [email protected] for any questions about a Wyze product you bought from us.

If you have any questions about a Wyze product you bought from us, feel free to contact us. We’ll do our best to help, just like friends would.

SmartGuard Solutions – Your trusted source for Wyze smart home products at wyzeathome.com.

SmartGuard Solutions is an independent online retailer and is not affiliated with, authorized by, or sponsored by Wyze Labs, Inc. Wyze® is a registered trademark of Wyze Labs, Inc.